Air India Express Web Check-in: Step-by-Step Guide
Air India Express runs a separate portal from Air India mainline. Web check-in opens 48 hours before departure on airindiaexpress.com. IX flights currently earn Tata Neu coins (Maharaja Club integration is expected later in 2026).
How to do Air India Express web check-in
- 1Go to the Air India Express Manage Booking page
- 2Enter your PNR and last name
- 3Confirm passengers and pick a seat
- 4Download your boarding pass
Web check-in opens 48 hours before departure. For domestic flights it closes 60 minutes before, for international 2 hours before.
Why Air India Express uses a separate portal
Air India Express is the low-cost arm of the Air India group. Even after the Tata takeover, the two airlines run on different systems. Your PNR lives on one side or the other, not both.
Check in at airindiaexpress.com. Your IX PNR will not work on the mainline site.
See our Air India web check-in guide for mainline PNRs and boarding pass troubleshooting.
Not sure which one you booked? Look at the flight number on your ticket. IX is Express, AI is mainline.
Air India Express web check-in time
If you miss the window, head to the airport at least 90 minutes before departure and use the counter. You will still get on the flight, you just lose the ability to pick a seat online.
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Get the Magnify app →Frequently asked questions
How do I do Air India Express web check-in?
Go to airindiaexpress.com and open Manage Booking. Enter your PNR and last name, confirm passengers, pick a seat and download your boarding pass. The window opens 48 hours before departure.
Is Air India Express web check-in different from Air India mainline?
Yes. Air India Express uses a separate check-in portal at airindiaexpress.com. Your IX PNR will only work on the Express site, not on the Air India mainline site. If you try to check in for an IX flight on airindia.com, you will get an error.
When does Air India Express web check-in open and close?
Web check-in opens 48 hours before departure. For domestic flights it closes 60 minutes before departure. For international flights it closes 2 hours before departure. If you miss the window, head to the airport counter at least 90 minutes before departure.
Can I earn Maharaja Club miles on Air India Express?
Not yet. Air India Express currently earns Tata Neu coins, not Maharaja Club miles. Maharaja Club integration for IX flights is expected later in 2026 but is not live yet. Once it launches, you will be able to earn and redeem Maharaja Club miles on Air India Express flights.
My Air India Express boarding pass won't load. What do I do?
Try the Air India Express mobile app with the same PNR and last name. If email delivery fails, check your spam folder for the boarding pass PDF. SMS links expire quickly, so log back into the website to regenerate a fresh boarding pass if the original link is dead.
What is an IX flight number?
IX is the IATA airline code for Air India Express. AI is the code for Air India mainline. If your booking shows a flight number like IX 1234, you are on Air India Express and need to check in at airindiaexpress.com. AI flight numbers belong to the mainline carrier and use airindia.com.
Does Air India Express have a loyalty program?
Air India Express currently rewards passengers with Tata Neu coins through the Tata Neu app. Maharaja Club (Air India's frequent flyer program) integration for IX flights is expected later in 2026. Until then, retro-claiming Maharaja Club miles for Air India Express flights is not available.
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