Air India Web Check-in: Boarding Pass & Missing Miles

Air India typically delivers your boarding pass through email from noreply@airindia.com, an SMS with a download link to the phone number on your booking, and inside the Air India mobile app under 'My Trips'. If one method fails, try another. Save the pass to Apple Wallet or Google Wallet for offline access.

Log back into the Air India website or app with your PNR and last name. The boarding pass regenerates automatically. You can also visit the check-in counter at the airport as a fallback.

Yes. Air India Express uses a separate check-in portal at airindiaexpress.com. The timing window is similar to Air India mainline (48 hours before down to an hour for domestic, 2 hours for international) but your PNR will only work on the Express site, not the Air India mainline site. IX flight numbers are Express, AI flight numbers are mainline.

Air India web check-in opens 48 hours before departure for both domestic and international flights. It closes 60 minutes before domestic and 2 hours before international. You will get a printable boarding card for domestic and a confirmation slip for international.

Yes. Air India allows retro-claim for missing miles after the flight. See the Air India retro-claim guide linked in the CTA above for the step-by-step process, and check our MagMiles to Maharaja Club transfer guide for how to top up your balance after the claim.

No. Air India does not support web check-in for codeshare flights. You will receive the instruction to check in at the airport counter with the operating airline (often Star Alliance partners like United, Lufthansa, or Singapore Airlines).

Flying Returns was Air India's legacy frequent flyer program. After the Tata takeover, it was rebranded to Maharaja Club. Existing Flying Returns members were migrated. If you have an old Flying Returns number, it now works as your Maharaja Club membership.