General Terms of Use

You acknowledge and agree that Magnify owns all rights, title and interest in and to the Services, including any intellectual property rights which subsist in the Services (whether registered or not). You further acknowledge that the Services may contain information which is designated confidential by Magnify and that you shall not disclose such information without Magnify's prior written consent.

Magnify grants you a limited license to access and make personal use of the Website and the Services. This license does not confer any right to download, copy, create a derivative work from, modify, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sub-license, grant a security interest in or otherwise transfer any right in the Services. You do not have the right to use any of Magnify's trade names, trademarks, service marks, logos, domain names, and other distinctive brand features. You do not have the right to remove, obscure, or alter any proprietary rights notices (including trademark and copyright notices), which may be affixed to or contained within the Services. You will not copy or transmit any of the Services.

The Website is intended for personal and non-commercial use. You shall register to become a member of the Website only if you are of the age of 18 or above and can enter into binding contracts as per applicable laws. You are responsible for maintaining the secrecy of your passwords, login and account information. You will be responsible for all use of the Website by you and anyone using your password and login information (with or without your permission).

You also agree to provide true, accurate, current and complete information about yourself as and when prompted by the Website. If you provide any information that is untrue, inaccurate, not updated or incomplete (or becomes untrue, inaccurate, not updated or incomplete), or Magnify has reasonable grounds to suspect that such information is untrue, inaccurate, not updated or incomplete, Magnify shall have the right to suspend or terminate your account and/or refuse any and all current or future use of the Website (or any portion thereof) or Services in connection thereto.

We will send you transactional messages about your account, orders and bookings by SMS, WhatsApp, email, push notification and phone. These are needed to provide the Services and are sent even if your number is on the DND or NCPR list, as permitted by TRAI rules for service messages. We will send you marketing messages only where you have opted in, and you can opt out at any time from the app settings, by replying STOP, or by writing to contact@magnify.club. We share your contact details with partners for their own marketing only with your separate, specific consent, which you can withdraw at any time.

Where a bank, Service Provider or the law requires it, we may ask you to verify your identity (for example with your PAN, passport or a government ID) before completing a financial product application, a transfer of Mag Miles or a booking. We collect only what that requirement needs.

Using the Website requires you to provide personal information (including personal data as defined under applicable law), for example to complete your profile, to apply for a financial product, or to make a booking. We collect, use and share it only as described in our Privacy Policy, and we follow industry practices on information security and data protection when we process it.

You shall not sell Magnify’s Services, information, or software associated with or derived from it or use any robot, spider, other automatic device, or manual process to monitor or copy the Website and or its content or interfere or disrupt the Website; take any action that imposes an unreasonably or disproportionately large load on Magnify’s infrastructure/network or use any device, or interfere or attempt to interfere with the Magnify Services or forge headers or manipulate identifiers or other data in order to disguise the origin of any content transmitted through Magnify or to manipulate your presence on the Website.

You may use the Website only for the purposes it offers from time to time, including to research and apply for credit cards and other financial products, buy gift cards, earn and transfer Mag Miles, and search for and book flights and hotels for yourself and the people you are authorised to book for. You shall not use the Website to make a fraudulent application, booking or purchase, to make speculative or false bookings, or to resell bookings or products made through the Website without our written consent. You agree not to use the Website for any purpose that is unlawful, illegal or forbidden by these Terms, or any local laws that might apply to you. Since the Website is in operation in India, while using the Website, you shall agree to comply with laws that apply to India and your own country (in case of you being a foreign national). We may, at our sole discretion, at any time and without advance notice or liability, suspend, terminate or restrict your access to all or any component of the Website. Suspending or closing your account does not cancel a confirmed booking or affect any refund due to you. Magnify does not provide any Service to individuals resident in the European Union, European Economic Area, Switzerland, Guernsey and Jersey.

You are prohibited from posting or transmitting to or through this Website: (i) any unlawful, threatening, libellous, defamatory, obscene, pornographic, or other material or content that would violate rights of publicity and/or privacy or that would violate any law; (ii) any commercial material or content (including, but not limited to, solicitation of funds, advertising, or marketing of any good or services); and (iii) any material or content that infringes, misappropriates or violates any copyright, trademark, patent right or other proprietary right of any third party. You shall be solely liable for any damages resulting from any violation of the foregoing restrictions, or any other harm resulting from your posting of content to this Website.

By using the Website, you hereby consent to the use of your information as we have outlined in our Privacy Policy.

This Website may provide links to other websites or resources. Since Magnify has no control over such third party websites and resources, you acknowledge and agree that Magnify is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. You further acknowledge and agree that Magnify shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource. Your interaction with any third party accessed through the Website is at your own risk, and Magnify will have no liability with respect to the acts, omissions, errors, representations, warranties, breaches or negligence of any such third parties or for any personal injuries, death, property damage, or other damages or expenses resulting from your interactions with the third parties.

Display of credit card or other financial products, offered by third parties, on the Website does not in any way imply, suggest, or constitute any sponsorship, recommendation, opinion, advice or approval of Magnify in favour/against such third parties or their products. You agree that Magnify is in no way responsible for the accuracy, timeliness or completeness of information it may obtain from these third parties.

Your interaction with any third party accessed through the Website is at your own risk, and Magnify will have no liability with respect to the acts, omissions, errors, representations, warranties, breaches or negligence of any such third parties or for any personal injuries, death, property damage, or other damages or expenses resulting from your interactions with the third parties.

You agree and acknowledge that the credit shall be at the sole discretion of Magnify’s financial partners (banks, credit card companies) while making any application through the Website for a financial product offered by such financial partners; Magnify shall not be held liable for any delay, rejection or approval of any application made through its Website.

This section applies when you search for or book flights, hotels or other travel services on the Website. It applies together with the rest of these Terms and our Cancellation and Refund Policy.

Magnify acts as a booking agent, directly or through our booking partner, for airlines, hotels and other travel service providers (“Service Providers”). We are not an airline or a hotel and we do not operate any flight or property. When you book, your contract for the flight or stay is with the Service Provider, and the Service Provider's conditions of carriage, fare rules, hotel policies and other terms apply to it. Before you pay, we show the fare rules and hotel policies that the Service Provider makes available to us. The Service Provider's full conditions prevail.

Our responsibility is to make the booking you ask for with the information you give us, to pass on the information Service Providers give us, and to handle changes, cancellations and refunds as described in our Cancellation and Refund Policy. Magnify is not liable for the acts or omissions of a Service Provider, including delays, cancellations, schedule changes, overbooking, denied boarding or check-in, lost or damaged baggage, or the standard of a flight or property. This does not limit any right you have against an airline under the passenger charter and regulations of the Directorate General of Civil Aviation (DGCA).

The price shown before payment includes the fare or room rate, the taxes and fees charged by the Service Provider, and any Magnify convenience or service fee. Before you pay, we show the fare or room rate, taxes and fees, and Magnify's convenience fee as separate lines. The convenience fee is a charge for Magnify's booking service and includes GST. We never add insurance, seats, meals or other optional extras to your booking unless you select them. Any Magnify cancellation or change fee is shown with the fare rules before you pay. Full payment is required to confirm a booking, except for rates marked pay at hotel, where the hotel collects payment at the property. Fares and room rates are set by Service Providers and can change between your search and your payment. If the price changes before your booking is confirmed, we will show you the new price and ask you to accept it. If you do not accept it, we will not make the booking and will refund anything you have paid in full.

If a booking is priced or charged incorrectly because of a technical or human error, we will tell you as soon as we find out. You may then either pay the correct amount or cancel the booking for a full refund. Taxes and fees are charged at the rates in force when you book. Any new or revised government tax that a Service Provider charges before you travel may be payable by you.

Our default sort order is labelled "Recommended: most Mag Miles". Its main parameter is the number of Mag Miles you would earn on each option. Price, duration and departure time (for flights) or price, location and guest rating supplied by the hotel or our booking partner (for hotels) are secondary parameters, used to order options that earn similar Mag Miles. The Mag Miles on a booking are funded by what Magnify earns on that booking from the Service Provider or our booking partner, and generally increase with it. This means the options shown first are usually the ones that pay Magnify more. They are not necessarily the cheapest or the best rated. No Service Provider can pay us for a higher position, and we do not sell placement in results. We show only the fares and rates our booking partners make available to us, so a lower fare may be available elsewhere. You can re-sort by price, duration, departure time or rating at any time. The same explanation appears next to the sort control on the results page.

The tax invoice for the fare or room rate is issued by the airline, hotel or our booking partner, and Magnify issues the invoice for its convenience fee. To claim GST input credit, enter your GSTIN and registered company name before you book. They generally cannot be added after the booking is made.

A booking is confirmed only when we send you a confirmation that shows the airline PNR and e-ticket number (for flights) or the booking confirmation number (for hotels). If we take your payment but cannot confirm the booking, we will refund the full amount as set out in our Cancellation and Refund Policy, and we are not obliged to make another booking for you. Some trips, such as domestic return journeys, may be issued as separate bookings with separate PNRs, and each booking is governed by its own fare rules. A single booking can include up to 9 travellers. For larger groups, please write to us.

You must enter each traveller's name exactly as it appears on the government ID or passport they will travel with, along with their correct date of birth, nationality and passport details where asked. Airlines generally do not allow a ticket to be transferred to another person. Spelling corrections, where an airline allows them, are subject to the airline's rules and charges. When you book for other people, you confirm that you are authorised to do so and to share their details with us and with the Service Provider.

If an airline or hotel later charges us for your booking because of information you gave us, for example an ineligible special fare, an incorrect GSTIN, or a duplicate or speculative booking, you agree to reimburse that amount, and we may set it off against any refund or Mag Miles due to you.

Each traveller is responsible for carrying valid photo ID and, for international travel, a passport with the validity the destination requires, any visa or transit visa, and any health or other entry documents. Any information we give about documents is general guidance only. Please confirm requirements with the airline and the relevant embassy. If a traveller is refused boarding or entry because of missing or invalid documents, refunds are limited to what the fare rules allow.

An infant must be under 2 years old on every flight of the journey, including the return. A child is 2 to 11 years old on the date of travel. Children and infants must travel with an adult as required by the airline, and age proof may be checked at the airport.

Student, senior citizen, armed forces and other special fares are offered by airlines to eligible travellers only. Every traveller on a special fare booking must meet the airline's eligibility rules and carry the required ID. If a traveller does not qualify, the airline may refuse boarding or charge the difference to the regular fare. Travellers who do not all qualify may need to book separately.

Some fares, such as corporate fares, require a valid GST registration. You may use such a fare only with your own or your employer's valid GSTIN and registered company name, and you are responsible for the accuracy of those details.

Please reach the airport in time for check-in and boarding as advised by the airline. Baggage allowances, seats, meals and other extras are provided by the airline as shown at the time of booking and remain subject to the airline's rules and availability. Some itineraries include a bus or train leg operated by or for the airline, and we show these where the airline tells us. If you do not take the first flight on a booking, the airline may cancel the remaining flights on that booking.

Some flights are sold under one airline's code but operated by another. We show the operating airline before you pay, and its rules apply on board. Claims for lost, delayed or damaged baggage must be made to the airline, and are governed by its conditions of carriage and the Carriage by Air Act, 1972.

Wheelchair, medical and other assistance requests are passed to the airline. Please also confirm them with the airline at least 48 hours before departure. Airlines restrict travel in late pregnancy and may ask for a fit-to-fly certificate. We do not currently accept bookings for children travelling without an adult.

Airlines may change or cancel flights. We pass on the schedule changes the airline notifies to us, by email and SMS to the contact details on the booking, so please keep them up to date. We also give the airline your mobile number and email address so that it can contact you directly. Please check your flight status with the airline 24 hours before departure and again before you leave for the airport.

Check-in and check-out times, deposits, and charges for extra guests, meals, early check-in or late check-out are set by the hotel. The primary guest must be at least 18 years old, and all adult guests may be asked for valid photo ID at check-in. Hotels may apply their own admission policies, including policies on local residents and unmarried couples, and we show these where the hotel gives them to us. Any taxes or fees marked as payable at the property must be paid at the hotel. Hotel descriptions and photos are provided by the hotel.

If a hotel cannot honour a confirmed booking, we will ask the hotel and our booking partner to arrange comparable accommodation. If none is arranged before check-in, we refund the full amount you paid, including all fees.

Any Mag Miles, cashback or discount linked to a booking is subject to the terms of that offer, and is reversed in proportion to the amount refunded if the booking is cancelled. Where you pay partly with Mag Miles, refunds are made in the same proportion: the cash part to your original payment method and the Mag Miles part as Mag Miles. Mag Miles used on a booking are re-credited in full if the booking fails or the Service Provider cancels it.

The Website and all content and Services provided on the Website are provided on an "as is" and "as available" basis. Magnify expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and security and accuracy, as well as all warranties arising by usage of trade, course of dealing, or course of performance. Magnify makes no warranty, and expressly disclaims any obligation, that: (a) the content will be up-to-date, complete, comprehensive, accurate or applicable to your circumstances; (b) The Website will meet your requirements or will be available on an uninterrupted, timely, secure, or error-free basis; (c) the results that may be obtained from the use of the Website or any Services offered through the Website will be accurate or reliable; or (d) the quality of any products, services, information, or other material obtained by you through the Website will meet your expectations.

Some of the content on the Website is aimed at spreading general awareness about various financial and ancillary services but does not constitute any investment advice, and the same shall not be construed as any solicitation, endorsement, advertising, marketing or promotion of such services by Magnify. These content and/or information are derived from publicly available sources and Magnify cannot verify or confirm the genuineness, authenticity or veracity of such information.

Magnify is not responsible for a payment that is declined or fails at your bank or payment provider. If a payment is debited but the order or booking is not confirmed, we refund it as described in our Cancellation and Refund Policy. Card payments are processed by RBI-authorised payment aggregators, and Magnify does not store your full card number, CVV or PIN.

Notwithstanding anything contained herein, the Website reserves the right to conduct additional verification for security or other reasons if it is not satisfied with the credibility of a transaction.

You hereby agree to provide accurate information, such as credit/debit information for purchasing any Service or product on or through the Website. You further warrant that you shall not use payment information or instrument that is not lawfully owned by you. In addition to this terms of use, the terms and conditions of the bank or other financial institution shall also be applicable to every user. The Website disclaims any liability arising out of declining of payment by such bank or financial institution.

Products and services bought through the Website are delivered electronically, for example as a gift card code, an e-ticket or a hotel confirmation. Physical deliveries, where offered, are made only within India.

To the extent permitted by law, Magnify (including its officers, directors, employees and affiliates) is not liable for indirect, incidental or consequential loss, lost profits or loss of enjoyment, or for damage to your device caused by viruses or other harmful code, and is not liable for the acts or omissions of Service Providers, banks, payment providers or other third parties. Magnify is liable for loss caused by its own breach of these Terms or its own negligence, up to the cap below. Nothing in these Terms excludes liability for death or personal injury caused by our negligence, for fraud, or any liability that cannot be excluded under the Consumer Protection Act, 2019.

Nothing in these Terms limits any liability that cannot be limited under applicable law. Subject to that, where Magnify is held liable in connection with any booking or purchase, its total liability shall not exceed the amount you paid through the Website for that booking or purchase.

You agree to indemnify and hold Magnify (and its officers, directors, agents and employees) harmless from any and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature, including reasonable attorneys' fees, or arising out of or related to your breach of this Terms, your violation of any law or the rights of a third party, or your fraudulent or unlawful use of the Website.

Any failure or delay by Magnify to enforce or exercise any provision of these Terms, or any related right, shall not constitute a waiver by Magnify of that provision or right. The exercise of one or more of Magnify’s rights hereunder shall not be a waiver of, or preclude the exercise of, any rights or remedies available to Magnify under these Terms or in law or at equity. Any waiver of any provision shall only be effective if made in writing and executed by a duly authorized officer of Magnify.

If performance of Services/Website by Magnify is prevented, restricted, delayed or interfered with by reason of labour disputes, strikes, acts of God, floods, lightning, severe weather, shortages of materials, rationing, inducement of any virus, malware, trojan or other disruptive mechanisms, any event of hacking or illegal usage of the Website, utility or communication failures, earthquakes, war, revolution, acts of terrorism, civil commotion, acts of public enemies, blockade, embargo, epidemics, pandemics, airspace closures, air traffic control restrictions, travel restrictions, the insolvency or suspension of operations of a Service Provider, or any law, order, proclamation, regulation, ordinance, demand or requirement having legal effect of any government or any judicial authority or representative of any such government, or any other act whatsoever, whether similar or dissimilar to those referred to in this clause, which are beyond the reasonable control of Magnify and could not have been prevented by reasonable precautions, then Magnify shall be excused and discharged from such performance to the extent of and during the period of such force majeure event, and such non-performance shall, in no manner whosoever, amount to a breach by Magnify of its obligations herein or incur any legal liability on Magnify. Where a force majeure event affects a booking, we will pass on any refund, credit or alternative the Service Provider offers.

Magnify will never ask you for your OTP, card CVV, UPI PIN or passwords, and will never ask you to transfer money to a personal bank account or UPI ID. Please report any such request to us at contact@magnify.club. We may cancel a booking or purchase, with a refund of the amount paid, where we receive a fraud alert from a bank or payment provider or a direction from a law enforcement authority.

These Terms are governed by the laws of India. Subject to your rights under consumer protection law, the courts at Bengaluru, Karnataka have exclusive jurisdiction over any dispute arising out of these Terms or your use of the Website.

For any question or complaint, please first write to our support team at contact@magnify.club with your booking or order reference. If your issue is not resolved, you may contact our Grievance Officer, appointed under the Consumer Protection (E-Commerce) Rules, 2020 and the Digital Personal Data Protection Act, 2023:

Name: Pranav Date
Designation: Director and Grievance Officer
Email: contact@magnify.club (subject line: “Grievance”)
Address: Voyage Inn Vantage Private Limited, Aspire Coworks, No. 472/7 Balaji Arcade, 2nd & 3rd Floor, A.V.S. Compound, 20th L Cross Road, AVS Layout, Ejipura, Koramangala 4th Block, Bengaluru, Karnataka 560095

We will acknowledge your complaint within 48 hours and resolve it within one month of receiving it.